A game by Better Skills

Friday, 5 PM

You own the services of a company. Everyone needs a decision from you, preferably yesterday.

• One card, two options. Swipe one way or the other.
• Four bars to balance: utility, warranty, sustainability and experience. If one runs empty or overflows, it is over.
• Every week ends on Friday at 5 PM. That is when the requests you will remember on Saturday arrive.

The week is over

The four bars are the four categories of service level metrics in ITIL 5. If you want to decide better outside the game, the ITIL courses in English start here.